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Building Managers

Each VCU school, department or building has a building manager(s) serving as a liaison between their group and VCU Facilities Management and VCU Safety and Risk Management (SRM).

On the Monroe Park Campus, building managers are appointed by deans or department heads. On the MCV Campus, building managers and emergency contacts are designated by the Office of the Vice President for Health Sciences for each department in larger buildings (e.g., Sanger Hall and Molecular Medicine Research Building), and some departments may have more than one building manager.

The Physical Plant campus coordinators—the Monroe Park Campus and the MCV Campus each have a campus coordinator—work with building managers to communicate campus updates and maintain a list of current building managers (see the Contact your building manager section below) and other emergency contacts. The appropriate campus coordinator should be informed if there is a new building manager or if a current building manager needs to update their contact information.

Responsibilities

Building manager responsibilities include: 

  • Serving as the primary point of contact between their school or department and Facilities Management as well as SRM. 
  • Reviewing, consolidating and submitting work requests on behalf of building occupants via the Facilities Self Service (FSS), and responding to work request surveys upon completion of the work.
  • Communicating with Physical Plant Operations Center (i.e., Customer Service) to request emergency services by calling (804) 828-9444 or obtaining non-emergency services via FSS, as necessary. 
  • Coordinating the provision of facility services, as necessary. 
  • Communicating the status of building issues and updates to building occupants.
  • Working with campus coordinators to seek solutions to recurring service issues.
  • Assisting with other facilities-related tasks to help maintain a safe and healthy work environment for building tenants. 

Contact your building manager

Check out the Monroe Park Campus list of building managers. 

Review the MCV Campus list of building managers.

Building Managers Awards

The new Building Manager Awards serve to recognize building managers on the Monroe Park and MCV Campuses who have gone above and beyond their responsibilities to serve building tenants and the VCU community, demonstrate the values of VCU, and address the needs of the building(s) they serve. One building manager per campus will be recognized and receive a one-time $500 monetary award. 

Nominations 

VCU faculty and staff can nominate a building manager who has served at least one year in the role and deserves to be recognized by completing the nomination form linked here by Friday, October 8, 2021. Nominators can nominate more than one building manager. 

Once nominations close, the VCU Building Manager Awards Committee will review nominations and determine winners based on the information submitted by nominators. Winners will be announced at the annual building managers meeting in November 2021 and posted to this web page.

Award timeline 
  • Monday, September 13, 2021: Nomination form opens.
  • Friday, October 8, 2021: Nomination form closes.
  • Mid-October 2021: Nominees and nominators are notified of the nomination. 
  • November 2021: Winners are announced at the annual buildings managers meeting. 

Building Managers Guide

Building managers are encouraged to reference the Building Managers Guide, a resource to help them successfully serve in the role. Topics covered in the guide include, but are not limited to, how to request facility services, coordinate with building tenants, comply with fire and occupational safety guidance, and prepare for and respond to an emergency. 

Building managers committee

The building managers committee, established in 2020, consists of dozens of building managers who volunteered to join the committee. The committee serves to improve communication, share knowledge, highlight the importance of safety and build connection among building managers. The committee meets quarterly to discuss updates and next steps related to the role. Building managers who are interested in joining the committee can contact Shana Ryman at sryman@vcu.edu.

More information and resources

For more information about building managers and their responsibilities, or if you are a building manager and need support, please contact your campus coordinator

Check out the building managers and services video for an overview of building managers and FMD services.