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Campus Coordinators

Physical Plant has two coordinators: one for the Monroe Park Campus and one for the MCV Campus.

Monroe Park Campus Coordinator MCV Campus Coordinator
Margaret Kelland
Phone: (804) 828-7269
Email: mkelland@vcu.edu
Fax: (804) 828-4954
Clarissa Laws
Phone: (804) 828-7248
Email: schickcr@vcu.edu
Fax: (804) 827-4221
Responsibilities

The Campus Coordinators assist customers with any Physical Plant problem or concern. Coordinators provide the campus communities with a means for coordination and assistance in receiving prompt response to service requests. They further:

  • Assist customers in submitting project/work requests
  • Address customer concerns and inquiries and follow up in ways that ensure quality delivery of services
  • Coordinate closure of projects to make sure they are completed satisfactorily and on schedule
  • Coordinate special events to ensure that all trades have appropriately inspected and addressed the needs of the function
  • Meet with project personnel on jobs that are behind schedule or are performed unsatisfactorily in order to identify and resolve the problems, and keep customers informed of progress
  • Maintain a current listing of Building Managers/Emergency Contacts
  • Coordinate system shutdowns to minimize disruption to daily operations, sensitive equipment and projects
  • Maintain Key Control Manager’s list