The Support Shop mission is to provide a wide variety of smaller scale construction/repair services to Facilities Management and Physical Plant groups, as well as the university at large, to help them meet their needs and goals. It is a highly mobile and flexible shop, servicing customers on both campuses and satellite locations as needed.
They have skilled carpenters and commercial construction mechanics, each of whom is multicraft worker. The Support Shop uses outside specialty resources as needed.
The group responds to requests promptly, to provide creative and cost-effective customer service. Other services provided include making site visits for estimates, feasibility advice, and referrals to other resources as needed and locating specialty materials.
Services are requested through Facilities Self Service.
For billable work please put a request into Facilities Self Service along with the appropriate index code. Once the request is received and approved the requesting department will receive an AiM work order. The requesting Department will be contacted by the appropriate Shop. If a customer desires a cost estimate and completion date it should be included in the work description. Upon completion of the work, the requesting Department will receive a customer satisfaction survey. The requesting Department may be incrementally billed during the duration of the project, dependent upon the length of time for project completion.