Report emergency maintenance issues — issues that require an immediate response to avoid potential injury or illness to building tenants and/or damage to university property such as loss of power, flooding, security issue (door or window), significant property damage or major elevator malfunction — to the 24/7 Operations Center by calling (804) 828-9444.

Students, faculty and staff with an active VCU eID can submit non-emergency maintenance requests via the Facilities Self Service. Once a request is submitted, the requesting individual will receive automatically-generated work status email updates.

Non-emergency requests may include light bulb replacement, clogged plumbing fixture, pest control and facility upkeep (e.g., painting, carpentry, roofing or electrical).

Faculty and staff with an active VCU eID can submit a request for the services below via the Facilities Self Service. Once a request is submitted, the requesting individual will receive automatically-generated work status email updates.

• Moving between VCU properties
• Surplus property pick up for unneeded items (e.g., office furniture, computers and laboratory equipment) 
• GovDeals oversight, a service for government agencies to auction surplus property and other equipment 
• Reuse program to donate and acquire gently-used items (e.g., furniture, computers and laboratory equipment)
• Special event setup
• Table and chair rentals for special events

For more information, visit the General Services page. 

Staff and faculty can use eBuilder* to submit a request on behalf of their school or department for construction, renovation, and tent and stage permits. Once a request is submitted, a Construction Management representative will be in contact to discuss next steps.

Visit the Construction Management web page to learn more. 

*Please consult Construction Management or Planning and Design for any modifications to VCU facilities. Consultations are offered free of charge and can be requested via eBuilder. 

Facilities contacts can request utilities service or a utility system shutdown. 

Visit the Engineering and Utilities page for more information.  

Staff, faculty and students can request or participate in a variety of parking and transportation services including: 

• Obtaining a parking permit
• Taking advantage of alternative transportation  
• Repairing or learning about bicycles with RamBikes
• Participating in the fleet management program

Visit the Parking and Transportation website for more information.  

Staff and faculty can submit a planning or design request on behalf of their department or school via eBuilder.* Once a request is submitted, a VCU Planning and Design representative will be in touch to discuss next steps. 

For more information, visit the Planning and Design web page.

*Please consult Planning and Design or Construction Management for any modifications to VCU facilities. Consultations are offered free of charge and can be requested via eBuilder. 

Staff and faculty can request a variety of space services, including:

• Requesting a new space, function change or space reassignment by submitting the space request form. 
• Accessing facility documents and drawings via PlanAXess, which is available upon request to VCU and non-VCU users. 
• Retrieving up-to-date space data, including floor plans, room numbers, departments and occupancy, via FMS:Workplace (formerly FM:Interact), which is available upon request to approved VCU administrators and staff with an active VCU eID. 

To learn more, visit the VCU Office of Space Management web page.

Staff, faculty, students and affiliates can request or obtain a variety of sustainability services, including:

• Renting a plot or volunteering at the MCV Campus Community Garden or learning to grow food at the Monroe Park Campus Learning Garden.
• Donating or taking items from the Free Store on the Monroe Park Campus. 

For more information, visit the VCU Sustainability website.