About us

VCU Facilities Operations (formerly known as Physical Plant) is dedicated to providing timely, quality workmanship and service delivered in a cost-effective manner to support the university’s mission. Facilities Operations serves to be the facilities maintenance and service provider of choice for our customers.

Request a facility service or report a non-emergency facility issue. 

Facilities Self Service

Report a facilities emergency 

Contact the 24/7 Operations Center at (804) 828-9444.

Emergencies can include, but are not limited to, fire, smoke, flooding and power outage

Operations Center

The Operations Center serves as a customer service center designed to centralize and make Facilities Operations services available to customers on both the Monroe Park and MCV campuses. It also serves as a central point of contact for general information about the unit and responds to emergency service requests.

FMD services financial information

FMD's annual education and general (E&G) budget covers the cost of operation and maintenance services (i.e., base provisions) provided to E&G and research facilities, while base provisions provided to auxiliary enterprises are billed to the respective unit. 

Services not covered by the E&G budget (i.e., non-base provisions) are billed to the requesting department — this applies to both E&G departments and auxiliary enterprise departments. For these services, the requesting department will be billed for the cost of labor (), materials, equipment and contractor cost, as applicable. 

For more information , visit the Financial Service web page.

Contact us 

Phone: (804) 628-5192
Email: askfmd@vcu.edu
Fax: (804) 828-2857